Tema: Xoom ya no admitirá tarjetas de crédito emitidas fuera de USA

Al parecer Xoom sigue con sus tropiezos y bobadas y a partir de manaña no admitirá pagos con tarjetas de crédito que no pertenezcan a USA

mala noticia para los que retiraban dinero mediante exchanger con nosotros vía Xoom, aunque mi socio tarará de averiguar si podemos solucionarlo...

:S que problema, cada vez más obtaculos.

xoom cada vez esta peor, sinceramente a esta altura del partido hasta me sale el diablito de adentro y me encataria que todos los que todavía lo usen dejaran de hacerlo.

Al final se convertira en un westerunion mas. Que bobada.

La noticia:

Dear Carlos, Starting September 29, 2010, Xoom will no longer accept non-U.S. issued credit or debit cards as payment sources for Xoom money transfers. Any transactions that have been placed before this time will be processed as usual.

Xoom will continue to accept both United States issued credit and debit cards as well as United States bank accounts as payment sources for all Xoom money transfers.

We sincerely apologize for any inconvenience this change in our service may cause you.

If you have any questions or concerns regarding this change, please send us an email through our Help Center at https://www.xoom.com/help, or call our Customer Service team at 877-815-1531 (within the U.S.); 415-395-4225 (outside the U.S.). Our call center is available 24 hours per day, 7 days per week.

Sincerely,
The Xoom Customer Service Team

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Pues que patada me acaban de dar, aún lo utilizaba pero parece que tendré que buscar alguna alternativa.

Xoom va rumbo al fracaso... en vez de flexibilizar sus servicios, cada vez pone más inconvenientes. Parecen una empresa del siglo 19.

Que boludos, cerrarse así al negocio internacional...

Pero bueno, allá ellos (aunque si, el que dejaran de aceptar paypal me jodió mucho ¬¬)

Iniciado por Carlos Arreola

La noticia:

Dear Carlos, Starting September 29, 2010, Xoom will no longer accept non-U.S. issued credit or debit cards as payment sources for Xoom money transfers. Any transactions that have been placed before this time will be processed as usual.

Pues que patada me acaban de dar, aún lo utilizaba pero parece que tendré que buscar alguna alternativa.

Carlos gracias por la cita, mi socio recibió el email pero a mí no me lo enviaron, no sé porqué siempre se demoran 1 mes en enviarme las actualizaciones estos tipejos de Xoom (debe ser porque nunca uso el servicio a título personal)

Respuesta de Xoom preguntando qué podemos hacer ahora para retirar dinero... respuesta bastante absurda... deben pensar que regalan cuentas bancarias en USA....

Discussion Thread
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Response (Massiel Yokaira Ybert Montero) - 09/29/2010 12:40 PM
Dear Ramon,

Thank you for contacting Xoom Customer Service.

Most transactions funded by non-US credit cards are for commercial purposes which are not in our core family remittance business. Commercial transactions can be risky for our customers as merchants sometimes can be unprofessional or at times even fraudulent. For US residents, Xoom now accepts only Unites States bank accounts or United States credit or debit cards as payment sources for money transfers, Xoom doesn't accept Payoneer Cards. For non-US residents, Xoom now accepts United States credit or debit cards as payment sources for money transfers.

To protect the interests of our customers, we thought it best to simply prohibit these transactions from our system in the first place. If you were sending a remittance to friends and family funded with a non-US credit card, we sincerely, apologize if this decision has inconvenienced you.

Thank You,

Xoom Customer Service.


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