Acá les sigo actualizando el caso para que vean los problemas que le pueden traer mandar cosas con aerocasillas yo con esa empresa ya no quiero nada después de esto
perdi la disputa en ebay
eBay Customer Support has reviewed the case and made a final decision. We've considered the case carefully and decided not to issue you a refund. We're sorry this didn't work out.
This case has been decided in the seller's favor.
We received tracking information from the seller that shows the item was delivered to your address.
pues claro era lógico si llego el paquete
y ahora me llego algo de ebay
I am writing you in regard to the New Unlocked Samsung Galaxy Pocket GT-S5300 Android 2.3 Wifi White Smartphone (item # 130795448451) that you recently purchased. I know how frustrating it is when the tracking shows the item has been delivered but you never received the item. I want to make sure that you are taken care of today.
We need your help to resolve this case. We need your shipping company to file an incident report with the local law enforcement agency (police department) indicating that they never received the shipment even though the tracking shows delivered. Filing an incident report is generally free of charge and is easy to do. The report documents that there's been a problem.
Here are the details that must be included in the report:
-- Description of the item received
-- Name of the officer filing the report
-- Officer's badge number
-- Station location (city and state)
-- Station phone number
We've placed this case on hold for 10 days to allow you to get an incident report.
Please fax the incident report to 303-395-2829. In your reply please include:
-- User ID: enmanuel111
--Case #: 5021880308
--Attention to Courtney G. at Desk 5.2.245
After we receive and confirm the incident report, we'll continue to investigate the claim until we can provide a resolution.
In summary your case has been put on hold unit 1/10/2013 to allow you enough time to provide a Police incident report.
We’ll be in touch with you within 48hrs of the hold coming off which will be 1/12/2013. Thank you for your cooperation and willingness to work with us.
eBay Customer Service
hasta la policía va tener que intervenir
lo que veo ahora que es mejor ver si mandan directo a tu pais y no usar intermediarios como aerocasillas sabrá dios cuantos meses pasen para que concluya este caso