Hola Poka,
Podria indicarme el numero de ticket?
Lo que indica parece muy estraño porque nuestros servidores y nuestra web estan en Datacenters diferentes por ende en caso de cualquier problema siempre podra entrar en nuetra web a pedir soporte y siempre recibir respuestas inmediatas de nuestro soport 24/7.
Si existe en algun momento un problema de nuestro lado nunca ha sido negado y siempre es solucionado de manera muy rapida y atenta.
En los ultimas Semanas hemos estado actualizando la proteccion DDOS a 1.6TBPS con lo cual publicaremos en nuestra web la proteccion absoluta de cualquier ataque del planeta DDOS.
Saludos!
Una nota:
Hoy cloudflare tenia un error por ende hoy existio un error de cloudflare
Cloudflare Status
Jun 24, 2019
Route Leak Impacting Cloudflare
Resolved - Traffic levels have returned to normal now that the route leak has been fixed. We are now marking this incident as resolved.
Jun 24, 13:02 UTC
Monitoring - The network responsible for the route leak has now fixed the issue. We are seeing improvement and are continuing to monitor this before we consider this issue resolved.
Jun 24, 12:42 UTC
Update - This leak is impacting many internet services including Cloudflare. We are continuing to work with the network provider that created this route leak to remove it.
Jun 24, 12:34 UTC
Update - We are continuing to work on a fix for this issue.
Jun 24, 11:43 UTC
Identified - We have identified a possible route leak impacting some Cloudflare IP ranges and are working with the network involved to resolve this.
Jun 24, 11:36 UTC
Investigating - Cloudflare is observing network related issues.
Jun 24, 11:02 UTC
Por ende si utilizan cloudflare obviamente tubieron una caida no relacionada a nosotros ni nuestros servers ni nuestro servicio.
Saludos!