Hello,
Unfortunately, your Namecheap account has been flagged and locked by our fraud screening system.
Please provide us with the following details to get your account verified:
- a color photo quality copy of the PayPal account owner identification (passport/government issued photo ID);
- your phone number and the best time to call you (US Pacific time).
If we do not receive your reply within the next 24 hours we will be forced to cancel your orders.
Security of our clients is our highest priority. Thus, checking accounts for possible fraud is done to protect our current customers and any future customers, like you, from malicious users. Asking documents for verification is a common practice for all Registrars. So there is no need to be worried. Such documents are used for verification only and are not disclosed to third parties. Once verified, your account will not be subjected to verification again as it is a one-time procedure.
If your mail is not secured by SSL you may login to your support account at
https://support.namecheap.com/ using your Namecheap login details and reply to this ticket from your support account through the secured connection.
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Regards,
Ksenia K
Billing Department
Namecheap Group
Welcome to Namecheap Group