mikimoney
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Hola hace un par de años contrate un hosting poco popular entre los cybernautas (Lunarpage), personalmente me ha parecido muy bueno, pero ahora me estan llegando mensajes de que estoy utilizando mucho rendimiento del cpu, contrate un hosting basico de 10 $ por mes, ellos me recomiendan contratar un hosting dedicado, pero no podria pagar mas de 300$ al mes por un hosting , si mis ingresos a veces no llegan ni a 100$, tengo varios blogs alojados en mi hosting, la verdad algunos estan demas y otros nuevo proyectos que al parecer tendre que sacarlos, y dedicarme a solo un blog, ustedes que me recomiendan? ha por cierto este el mensaje que me llego a mi correo
Hello Miguel,
Your account is utilizing excessive resources on the shared server named HERA. This is a shared environment and we cannot allow one user to utilize a high percent of the resources on a server as it affects all users adversely. Because of this, we were forced to create the current ticket for you.
Here are the most recent statistics for your account:
--------------------------------
Stats for 02 Jan 2013:
---------------------------------
CPU Usage - %5.44
MEM Usage - %0.55
Number of MySQL procs (average) - 0.41
Top Process %CPU 90.50 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 71.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 68.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Stats for 01 Jan 2013:
---------------------------------
CPU Usage - %7.31
MEM Usage - %0.57
Number of MySQL procs (average) - 0.45
Top Process %CPU 101.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 95.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 94.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Stats for 31 Dec 2012:
---------------------------------
CPU Usage - %3.93
MEM Usage - %0.34
Number of MySQL procs (average) - 0.15
Top Process %CPU 140.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 120.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 77.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
------------------------------------------------------
The statistics appears to be high as per shared environment. Please proceed with the necessary adjustments in order to mitigate the usage and please let us know as soon as possible about the planned / adopted measures so that we could assist you in your work and be able to follow the registered achievements.
Please understand that we are just trying to preserve the quality of our services, we are very sorry for any inconveniences, we value you as our customer and we hope to work together towards a mutually beneficial solution.
Here are the most common causes for high usage and our recommendations:
- Your scripts are not upgraded: you may have not upgraded your scripts yet, as older versions of the scripts can have bugs in them that would cause high CPU and Memory usage.
- Your scripts are configured incorrectly: you might need to check your scripts' configuration for any tweaks of settings available that might influence the usage, as a single wrong setting might do a whole lot of harm.
- Your add-ons are misbehaving: some add-ons might cause high load because they were badly written. You might consider disabling them or finding alternatives for some add-ons. In the usage mitigation process you may want to disable all your add-ons that do not affect the very basic functionality of your website (scheduled back-ups, fancy statistics, additional functions etc). After your account’s usage was stabilized we may begin enabling them one by one and identify the problematic one.
- You might need caching: a caching plugin will help in most cases as it will serve pre-generated html pages instead of using the resource intensive PHP scripts to generate the same page over and over again for different visitors of the site (for WP – WP super cache).
- Bots are flooding your site: your pages might have been found by spam bots that try continuously to send messages via your contact form, or add various comments to your items and such, depending on your site's configuration. An implementation of a CAPTCHA system would be useful to keep bots out of your pages, while checking for the highly accessed webpages using the tools provided by cPanel.
- Robots are indexing your website, you may want to use a robots.txt file in order to manage this process. More information about it at: The Web Robots Pages .
- You should, also, audit your crons if any and optimize / (re)set them accordingly to reduce the usage
- Your account might be exploited: using a badly written extension / plug-in or an old / not recently update CMS (Content Management System) (like Joomla, WP etc), the hackers or the script-kiddies can find their way to your files (and system’s resources) endangering the entire shared environment.
Please proceed the required analysis on your databases and the scripts (maybe their work flow can be optimized) via which they are modified and try to reduce the number of MySQL queries / minute, stop the spamming robots (if any) by using a captcha system, check your raw logs and web statistics for any indexing robots and block them (if any) via a .htaccess file., also you can further audit your databases / tables and discover which ones are most frequently used and how in order to obtain the necessary information to issue the appropriate changes.
In order to consult your account's detailed web-statistics you may use the Webalizer (Web Statistics) tool from your cPanel. You will find the most requested web pages or sub-pages (or resources), the IP addresses that are responsible for most of your web pages' hits, the hits / day or / month and other useful information.
We do not possess usage statistics for the each website, but only for the entire account.
Also, we kindly recommend to upgrade your package to a dedicated server, please take the time to review our offer from http://www.lpdedicated.com/servers/linux.php or http://www.lpdedicated.com/servers/windows.php. Please take into consideration the advantages that a dedicated server might bring for your organization (or personal interest), it will be a solid base for any future initiatives and will permit various uses, will provide a more stable, scalable environment along with a much better support and monitoring.
Please note that this is a very important matter and it requires your (or your developer’s) immediate attention, if the situation will not improve over a 72 hours time frame, we will be forced to take action.
We appreciate your attention to this matter so please let us know how would you like to proceed. We have scheduled a phone call from one of our system administrators for you. Should you have any questions prior to this call, you may reply to this ticket, or call us directly at 877-586-2772 ext. 4225 Monday-Friday 7:00am-7:00pm Pacific Time. If you choose to contact us by phone, please have your account username and this ticket number for reference.
Thank you very much.
If you require further assistance, have any other questions or concerns, please feel free to contact us again anytime and we will be happy to help.
----
Best Regards,
Ionut Panainte
Junior System Administrator I
support@lunarpages.com
Phone: 1-714-521-8150 (U.S. & International)
Managed Hosting Now Available
http://www.lunarpages.com/hosting-solutions/managed-hosting/
Web: Lunarpages Web Hosting
Community: Web Hosting Forum | Lunarpages - Index
Wiki: Lunarpages Web Hosting Wiki
Facebook: http://www.facebook.com/lunarpages
Twitter: http://twitter.com/#!/lunarpages
Additionally, you may also view the entire ticket by visiting: Home - Lunarpages Online HelpDesk
Your ticket ID is 2760292.
Lunarpages Internet Solutions Helpdesk
https://support.lunarpages.com
No se que hacer, , estaba pensando dar de baja la cuenta y cambiarme a otra pero solo usare un dominio, y ya no tantos como ahora
Hello Miguel,
Your account is utilizing excessive resources on the shared server named HERA. This is a shared environment and we cannot allow one user to utilize a high percent of the resources on a server as it affects all users adversely. Because of this, we were forced to create the current ticket for you.
Here are the most recent statistics for your account:
--------------------------------
Stats for 02 Jan 2013:
---------------------------------
CPU Usage - %5.44
MEM Usage - %0.55
Number of MySQL procs (average) - 0.41
Top Process %CPU 90.50 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 71.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 68.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Stats for 01 Jan 2013:
---------------------------------
CPU Usage - %7.31
MEM Usage - %0.57
Number of MySQL procs (average) - 0.45
Top Process %CPU 101.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 95.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 94.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Stats for 31 Dec 2012:
---------------------------------
CPU Usage - %3.93
MEM Usage - %0.34
Number of MySQL procs (average) - 0.15
Top Process %CPU 140.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 120.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
Top Process %CPU 77.00 /usr/bin/php /home/migue0/public_html/negociosiglo21.com/index.php
------------------------------------------------------
The statistics appears to be high as per shared environment. Please proceed with the necessary adjustments in order to mitigate the usage and please let us know as soon as possible about the planned / adopted measures so that we could assist you in your work and be able to follow the registered achievements.
Please understand that we are just trying to preserve the quality of our services, we are very sorry for any inconveniences, we value you as our customer and we hope to work together towards a mutually beneficial solution.
Here are the most common causes for high usage and our recommendations:
- Your scripts are not upgraded: you may have not upgraded your scripts yet, as older versions of the scripts can have bugs in them that would cause high CPU and Memory usage.
- Your scripts are configured incorrectly: you might need to check your scripts' configuration for any tweaks of settings available that might influence the usage, as a single wrong setting might do a whole lot of harm.
- Your add-ons are misbehaving: some add-ons might cause high load because they were badly written. You might consider disabling them or finding alternatives for some add-ons. In the usage mitigation process you may want to disable all your add-ons that do not affect the very basic functionality of your website (scheduled back-ups, fancy statistics, additional functions etc). After your account’s usage was stabilized we may begin enabling them one by one and identify the problematic one.
- You might need caching: a caching plugin will help in most cases as it will serve pre-generated html pages instead of using the resource intensive PHP scripts to generate the same page over and over again for different visitors of the site (for WP – WP super cache).
- Bots are flooding your site: your pages might have been found by spam bots that try continuously to send messages via your contact form, or add various comments to your items and such, depending on your site's configuration. An implementation of a CAPTCHA system would be useful to keep bots out of your pages, while checking for the highly accessed webpages using the tools provided by cPanel.
- Robots are indexing your website, you may want to use a robots.txt file in order to manage this process. More information about it at: The Web Robots Pages .
- You should, also, audit your crons if any and optimize / (re)set them accordingly to reduce the usage
- Your account might be exploited: using a badly written extension / plug-in or an old / not recently update CMS (Content Management System) (like Joomla, WP etc), the hackers or the script-kiddies can find their way to your files (and system’s resources) endangering the entire shared environment.
Please proceed the required analysis on your databases and the scripts (maybe their work flow can be optimized) via which they are modified and try to reduce the number of MySQL queries / minute, stop the spamming robots (if any) by using a captcha system, check your raw logs and web statistics for any indexing robots and block them (if any) via a .htaccess file., also you can further audit your databases / tables and discover which ones are most frequently used and how in order to obtain the necessary information to issue the appropriate changes.
In order to consult your account's detailed web-statistics you may use the Webalizer (Web Statistics) tool from your cPanel. You will find the most requested web pages or sub-pages (or resources), the IP addresses that are responsible for most of your web pages' hits, the hits / day or / month and other useful information.
We do not possess usage statistics for the each website, but only for the entire account.
Also, we kindly recommend to upgrade your package to a dedicated server, please take the time to review our offer from http://www.lpdedicated.com/servers/linux.php or http://www.lpdedicated.com/servers/windows.php. Please take into consideration the advantages that a dedicated server might bring for your organization (or personal interest), it will be a solid base for any future initiatives and will permit various uses, will provide a more stable, scalable environment along with a much better support and monitoring.
Please note that this is a very important matter and it requires your (or your developer’s) immediate attention, if the situation will not improve over a 72 hours time frame, we will be forced to take action.
We appreciate your attention to this matter so please let us know how would you like to proceed. We have scheduled a phone call from one of our system administrators for you. Should you have any questions prior to this call, you may reply to this ticket, or call us directly at 877-586-2772 ext. 4225 Monday-Friday 7:00am-7:00pm Pacific Time. If you choose to contact us by phone, please have your account username and this ticket number for reference.
Thank you very much.
If you require further assistance, have any other questions or concerns, please feel free to contact us again anytime and we will be happy to help.
----
Best Regards,
Ionut Panainte
Junior System Administrator I
support@lunarpages.com
Phone: 1-714-521-8150 (U.S. & International)
Managed Hosting Now Available
http://www.lunarpages.com/hosting-solutions/managed-hosting/
Web: Lunarpages Web Hosting
Community: Web Hosting Forum | Lunarpages - Index
Wiki: Lunarpages Web Hosting Wiki
Facebook: http://www.facebook.com/lunarpages
Twitter: http://twitter.com/#!/lunarpages
Additionally, you may also view the entire ticket by visiting: Home - Lunarpages Online HelpDesk
Your ticket ID is 2760292.
Lunarpages Internet Solutions Helpdesk
https://support.lunarpages.com
No se que hacer, , estaba pensando dar de baja la cuenta y cambiarme a otra pero solo usare un dominio, y ya no tantos como ahora
